About us

We focus on customer outcomes by providing the highest quality of delivery and always putting people first – experience is at the heart of everything we do.

Experience doesn’t stop at creating great UX, DX or CX. Great experience also needs to be delivered by a ServiceNow partner that is engaged with you throughout your implementation journey. 

We feel that by ensuring strong processes, approaches, methodologies and high standards of delivery quality, we will be able to provide an uplifted and elevated level of experience.

This will not only provide you with the outcomes and solutions that you need, but will also take you on that all-important customer journey that enables you to drive adoption, understand capability and most importantly ensure you have the ability to evolve value out of the platform that you have invested in. 

Agiro’s digital practice brings deep industry and functional expertise to deliver a strategic alignment between your vision and your people, optimising the overall ServiceNow transformation effort and maximising sustainable platform value. 

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Team members

Our Values

A

wesome experiences delivered through the ServiceNow platform.

G

enuine passion for delivering customer focused solutions.

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ntegrity, ingenuity and customer trust through quality of delivery.

R

espect and equality – people and experience are at the heart of everything we do.

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verachievement through continuous improvement.

A

wesome experiences delivered through the ServiceNow platform.

G

enuine passion for delivering customer focused solutions.

I

ntegrity, ingenuity and customer trust through quality of delivery.

R

espect and equality – people and experience are at the heart of everything we do.

O

verachievement through continuous improvement.

Our Mission

Our Vision

Agiro sets itself to be the go-to ServiceNow ‘Digital Agency’ by providing innovative, fast & highly efficient delivery of ServiceNow solutions.

Our aim is to be the boutique consultancy of choice by providing business transformation services utilising high-quality delivery approaches and methodologies.

Through our strategic partnership with ServiceNow, we will deliver projects and customer-centric solutions that will provide amazing experiences for both our client’s and their end-users.

Our Mission

To provide a workplace built on respect, trust, support and most importantly equality.​ 

We want our team members to always feel empowered and inspired to be the best possible version of themselves.​ 

Our core responsibility is to cultivate and nurture a company mantra of “if the business takes care of it’s people, your people will take care of business”.​​ We want every member of our team to feel proud to be working with us.

The Founders

Merv has over 15 years of experience in the application management, ITIL space and over 9 years of both practical and strategic experience in the ServiceNow space. Skilled in Business Process improvement, Service Management, IT Strategy, ServiceNow Training, Project Management, Technical Development and ServiceNow Platform Management. When he's not delivering amazing customer experiences, you can find Merv in the studio producing beats.
Jeet has more than 14 years of experience in the Service Management industry with roles spanning across ServiceNow Architecture,  IT Service Management, HR, Finance, CSM, Custom App and PPM implementations. He has broad experience in leading technical aspects of project delivery and has worked on 50+ ServiceNow implementations across Australia. When Jeet’s not coming up with awesome ServiceNow solutions, you can catch him bowling mean bouncers on the Cricket field.