Advanced Developer Course

₹18,000

May 2024
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  1. Introduction to ServiceNow
    1. Saas, PaaS, aPaas Overview
    2. Agile Development Overview
    3. What is ServiceNow 
    4. Key features and Advantages
  2. Navigation
    1. App Navigator
    2. Global Search
    3. Browsing through modules, lists etc
  3. Tables ,List and Forms
    1. Table/Module creation
    2. Dictionary
    3. Form/List configuration
    4. Views
  4. Data Migration
    1. Update sets
    2. XML
  5. Dashboards and Reports
    1. Create/ Modify Dashboards
    2. Create/Modify reports
  6. User Management
    1. Create User
    2. Manage profile
    3. Groups and Roles
    4. Delegate feature
  7. Flow Designer 
    1. Components of Flow
    2. Flow trigger
    3. Actions
    4. Action designer
    5. Spokes
  8. Service Catalog
    1. Manage Catalog/Category
    2. Creating Catalog Item/Record Producer/​
      Order guide
    3. Variable Sets, Catalog Client Scripts,​
      UI policies
    4. Availability Conditions
    5. Catalog Flow
    6. Approvals and Tasks
  9. Knowledge Base Management
    1. Create/Publish/Retire KB article
    2. Manage Knowledge base
  10. Scripting
    1. Client Side Scripting
      1. Client Script
      2. UI script
    2. Server Side Scripting
      1. Script Include
      2. Business Rules
      3. APIs
      4. Scheduled Jobs
      5. Fix Scripts
  11. Data Import/Export
    1. Data Sources
    2. Import sets
    3. Transform maps
    4. Transform Scripts
  12. Notifications
    1. Branding and Templates
    2. Email Scripts
    3. Event triggered notifications
  13. Security
    1. Access Control List (ACL)
      1. ACL execution flow
      2. CRUD operations
      3. ACL roles, conditions and Scripts
    2. Domain Separation Overview
    3. Scoped Application Overview
  14. Integrations
    1. REST messages
    2. SOAP Messages
    3. IntegrationHub Overview
  15. ITSM Fundamentals
    1. Incident Management Overview
    2. Problem Management Overview
    3. Change Management Overview
  16. CMDB
    1. CI and CI Relationships
    2. Dependency views
    3. CI classes
  17. Collaboration
    1. Connect Chat
    2. Follow a record
  18. Virtual Agent Overview
  19. Custom Application
    1. Scoped and Global Apps
    2. Cross Scope Privileges
    3. Application Repository
  20. Service Portal
    1. Branding
    2. Page Designer
    3. Useful OOB Widgets
    4. Building Custom Widgets
  21. Debugging
    1. Debugging Server Side Scripts
    2. Debugging Client Side Scripts
    3. ACL Debugging
    4. Using Background Scripts
  22. Best Practices
    1. Coding Standards
    2. Naming Conventions
    3. General Best Practices
  23. Review and Interview Preparation
  24.  
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